Frequently Asked Questions

Our Network

We work with internationally accredited hospitals (JCI and NABH) in the USA, Europe, India, and Turkey, focusing on centers with proven outcomes in complex and life-changing treatments.
ABOUT US

Healtra – Because Your Health Deserves the Best

Healtra is a physician-founded medical coordination platform based in the GCC, created to give Gulf patients safe, unbiased access to world-class hospitals abroad. Our team has more than 25 years of experience caring for Saudi and Gulf patients facing serious and complex conditions.

We believe every patient deserves accurate information and reliable care without confusion or uncertainty.

We collaborate with a wide network of accredited international hospitals and specialized doctors to provide a comprehensive treatment plan — including flight booking, visa assistance, accommodation, and how to plan a medical trip abroad from Riyadh — with continuous follow-up and full Arabic language support from start to finish.

Our goal is to be the trusted bridge between patients and world-class hospitals, offering a compassionate experience built on trust, professionalism, and attention to every medical and administrative detail.

OUR FAQ

Need Answers? We’re Here to Help

Healtra is a specialized medical tourism platform that helps saudi and Gulf patients access the best international hospitals in India, Turkey, Germany, America and others, by reviewing the medical condition and providing recommendations and treatment options within just 72 hours.

We partner with internationally accredited hospitals (JCI and NABH) across top global medical destinations, including Germany, Turkey, India, the USA, and China. We recommend the destination based purely on where your specific medical condition can be treated with the highest success rate. Read More about Healtra medical Destinations. 

Yes. We understand that clear communication is critical to your safety and comfort. Healtra ensures that full Arabic-language medical translation is provided during your consultations, treatment, and recovery, so you and your family never face a language barrier. Read More about healtra medical coordination

Absolutely. Once we present your customized treatment plan, we can arrange a secure online video consultation between you, your local physician, and the recommended specialist abroad for a second medical opinion. This ensures you fully understand your treatment options and feel confident before making any travel commitments.

Your medical journey doesn't end when you fly home. Healtra coordinates your post-treatment follow-up, manages the translation and transfer of your new medical records, and facilitates communication between your international surgeon and your local doctor in Riyadh or the GCC to ensure a safe, continuous recovery.

What It Costs

Healtra does not charge patients coordination fees. You pay the hospital directly, with transparent estimates shared in advance so you can plan with confidence and avoid surprises.

Call Us Now
+966 55 713 9930
Share Your Case
info@healtra.co
medical tourism